Home Care Frequently Asked Questions
Who is eligible for Home Care services?
Adults and children who require assistance at home after an operation, an illness, or adults as part of the aging process.
Is Genesis insured?
Yes, all staff are insured.
How is the staff selected and are they licensed?
All RN’s, LPN’s, and CNA’s are licensed by the State of Illinois. All of Genesis staff is screened with background checkes and fingerprinted to determine eligibility for employment.
Who pays for Home Care services?
There are several forms of payment. We accept Self Pay, Long Term Care Insurance, Illinois Department of Health (DORS Program).
Who licenses Genesis?
Genesis is licensed by the Illinois Department of Health as a Home Nursing and Home Services Agency and by the Illinois Department of Human Services as a Home Services provider.
When is it time for Home Care?
When you feel that you need an extra hand to get things done at home. Home Care can be a little as a few hours a week to 24/7. Every person has different needs. Our clinical staff can provide an assessment and help determine what is best for the client.Your physician and our staff can work together on a Plan of Care.
Do I have to relinquish authority to the agency for the care of my loved one?
No, family members are always involved in the care of the client and are regularly consulted and updated on the service and improvements in the delivery of care.
Retirement at Home